Shinpo shall not disclose any of its customers' valuable information to any third party for any reason other than the intended purpose unless the customer agrees in advance.
Shinpo shall strive to protect the privacy and maintain the confidentiality of information that can be used to identify an individual with regard to any of our businesses.
1. Individual information refers to customers' names, email addresses, phone numbers, and other information provided by customers to any of our businesses that can be used to identify an individual customer.
2. We shall appropriately manage individual information gathered from customers in order to prevent unauthorized access, loss, or theft, and shall use it only to the extent necessary to fulfill the purpose of gathering them.
3. We shall not disclose or provide any individual information to any third party without the customer's consent. However, this shall not apply in cases that fall under any of the following items.
(1) When the customer has agreed to the disclosure of the individual information.
(2) When the disclosure is required by law, or requested by a government or public office.
(3) When it is necessary for the protection of a person's life, physical safety, or assets, and obtaining the approval of the person in question is difficult.
4. Purpose of use of individual information
We use acquired individual information only within the scope necessary to execute the relevant business. We do not use it for any other purpose. The company's specific purposes of using individual information are as follows.
In order to fulfill the content of a customer's application
When providing the company's products or services at a customer's request
When providing information (e.g., information on products) to a customer via mail, email, telephone, etc.
When soliciting opinions from customers or responding to requests
When it is necessary to contact a customer for after-sales service, maintenance or other purposes after the provision of a product or service by the company
In the case that there is any change to the information listed above, in general, the relevant people shall be notified of the content in writing or other means, and it shall be publicized on the official web site.
5. Shinpo shall comply with laws, ordinances, and standards applicable to individual information possessed by Shinpo, and shall review and improve policies for the above items appropriately.
For inquiries regarding the privacy policy, please send an email to info@shinpo.jp.
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