Customer Support
Select the applicable check box and test the solution.
- ProblemThe flame won’t ignite
- CHECKCheck that the power outlet is not unplugged.
-
1. Press down the button on the latch to remove the side panel.
2. Remove the side panel.
3. Plug in the power outlet.
- CHECKCheck to see if the breaker is turned off.
-
1. Press down the button on the latch to remove the side panel.
2. Remove the side panel, and if the cock box cover is not visible,
remove the side panel on the opposite side.3. Check to see if the switch is turned on.
- CHECKCheck if the main nozzle is blocked.
-
Clean the main nozzle.
→ If you are using the Dseries (vertical set of main nozzle), click here
Main nozzle (vertical) cleaning manual
→ If you are using a round type of SRW/SERW/SERC (horizontal set of main nozzle), click here
Main nozzle (horizontal) cleaning manual
→ If you are using squared type of SP2W/SP4W/SP6W (single main nozzle), click here
Single main nozzle cleaning manual
→ If you are using a squared roaster of S2W/4W (2 main nozzles), click here